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Terms Of BusinessREGULATOR’S
STATEMENT
Those who advise on life assurance, pensions, or unit trust products are Either
independent advisors or
representatives of one company Your adviser is independent and will act on your behalf in advising you on life assurance, pensions or unit trust products. Because your adviser is independent, he or she can advise you on the products of different companies. Thomas Crown IFA is regulated by the Financial
Services Authority (FSA) and as such is bound by their rules. Our firm is
authorised to advise on and arrange life assurance, pensions and investments in
authorised unit trusts, Individual Savings Accounts and other collective
investments. You have the right to inspect copies of
contract notes, vouchers and entries in our book files or computerised records
relating to your transactions. We keep records of our business transactions for
at least six years. If you should have any complaint about the advice you
receive or a product that you have bought please write to the Compliance Officer
at the above address. We offer independent financial advice but occasions
can arise where we, or one of our other customers, will have some form of
interest in business that we are transacting for you. If this happens, or we
become aware that our interests or those of one of our other customers conflict
with your interests, we will inform you and obtain your consent before we carry
out your instructions. We will review the investments made on our advice
where requested by you. We require you to give us instructions in writing to
avoid possible disputes. We will however accept oral instructions provided they
are subsequently confirmed in writing. You or we may terminate our authority to
act on your behalf at any time without penalty. Notice of this termination must
be given in writing. We do not normally charge fees but will do so at an
hourly rate to be agreed with your adviser prior to the work being carried out,
if the work we do for you does not relate to investments on which commission is
payable, or you instruct us to give you advice but not to arrange the sale or
purchase of any investment product for you. Where we propose to charge a fee, we
will notify you in writing before we carry out any chargeable work, explaining
how it will be calculated. We derive income from commission paid to us by
life assurance companies and unit trust managers with which investments are
made. You will receive from the life office or operator in question, or from us,
information about the commission that we receive. We shall tell you the amount
of the commission payable to us on a life policy or pension contract and, if you
ask us, on any other investment we have arranged for you. If we receive
commission on any other form of benefit from the insurer of a security or from
another intermediary, we will inform you, but will not tell you it’s amount
unless you ask us to do so. If the Financial Advisers who are engaged in the day
to day running of investment business were unable to conduct business (say
through illness) we would not want your interests to suffer. We have therefore
made a formal arrangement with an associate of the company who can be contacted
at the above address to carry out our business obligations if we are unable to
conduct investment business for more than fourteen days. THOMAS CROWN IFA DOES NOT HANDLE CLIENT MONEY.
We never accept a cheque made out to us (unless it is a cheque in settlement of
charges or disbursements for which we have sent you a bill) or handle cash. We will arrange for all your investments to be
registered in your name unless you first instruct us otherwise in writing. We
will forward to you all documents showing ownership of your investments as soon
as practicable after we receive them; where a number of documents relating to a
series of transactions is involved, we will normally hold each document until
the series is complete and then forward them to you. We maintain professional indemnity insurance to
enable us to meet any liability that may arise on us in respect of our
obligations to you for services performed on your behalf. If you make a valid
claim against Thomas Crown IFA in respect of the investment we arrange for you
and we are unable to meet our liabilities in full, you may be entitled to
redress from the Investors Compensation Scheme; details of the cover provided by
the scheme are given in a leaflet which we will send to you at your request. |
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Send mail to ifa@thomas-crown.co.uk with
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